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PRIVACY POLICY

Shares Recover | One Trillion Advisory Private Limited

Effective Date : July 2026

Welcome to Shares Recover (operated by One Trillion Advisory Private Limited). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.sharesrecover.com) and utilize our advisory services for IEPF claims, share recovery, and dematerialization

1.Information We Collect

To provide you with effective share recovery and legal advisory services, we collect both general and highly sensitive information, including:

  • Personal Identification Data: Full name, email address, phone number, physical address, and date of birth.
  • Financial & Asset Information: Share certificate details, Folio numbers, Demat account statements (Client Master List), dividend warrant details, and historical investment records.
  • KYC & Legal Documents: PAN card, Aadhaar card, cancelled cheques, passport copies (for NRI clients), succession certificates, death certificates, and legal heir documents required for transmission.
  • Technical & Usage Data: IP address, browser type, device information, and browsing patterns on our website.

2. How We Use Your Information

We strictly utilize the information collected for the execution of our services and business operations. Your data is used to:

  • Assess, prepare, and file claims with the Investor Education and Protection Fund (IEPF) Authority.
  • Liaise with Registrar and Transfer Agents (RTAs), depositories (NSDL/CDSL), and listed companies to recover lost shares and dividends.
  • Facilitate the legal transmission of shares, name changes, and duplicate share issuances.
  • Communicate updates regarding your case status and respond to your inquiries.
  • Optimize our website functionality and improve our digital marketing efforts.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal or financial data to third-party marketing agencies.

We only share your information with necessary third parties under the following circumstances:

  • Regulatory & Government Authorities: We submit your data to the IEPF Authority, Ministry of Corporate Affairs (MCA), National Company Law Tribunal (NCLT), and respective RTAs to process your claims legally.
  • Authorized Legal Partners: We may share case files with our internal network of Chartered Accountants, Company Secretaries, and legal counsels who are directly working on your recovery case.
  • Legal Obligations: We may disclose information if required to do so by law, in response to a valid court order, subpoena, or government investigation.

4. Cookies, Analytics, and Digital Marketing

Our website utilizes cookies and tracking technologies to enhance user experience and analyze site traffic. We actively use advertising platforms, including Google Ads, to reach clients who may benefit from our services.

  • Targeted Advertising: We use remarketing tracking pixels to serve relevant advertisements to users who have previously visited our site. Third-party vendors, including Google, show our ads on sites across the internet and use cookies to serve these ads based on your past visits.
  • Opting Out: You can choose to disable cookies through your browser settings. You may also opt out of Google’s use of cookies for personalized advertising by visiting the Google Ad Settings page.

5. Data Security & Retention

We implement robust administrative, technical, and physical security measures to protect your KYC and financial documents from unauthorized access, alteration, or disclosure. Physical documents are stored securely, and digital files are protected using encrypted servers.

We retain your personal and legal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, or regulatory reporting requirements related to the recovery of your assets.

6. Your Privacy Rights

In accordance with applicable digital data protection laws in India, you hold the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete information.• Request the deletion of your data (subject to our legal obligations to retain case records and RTA submission proofs).
  • Withdraw consent for specific non-essential data processing activities.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact our administrative team:

One Trillion Advisory Private Limited (Shares Recover)

Address : F-197A, Laxmi Nagar New Delhi 110092, India

Email : info@www.sharesrecover.com

Phone : (+91) 9099191140

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