TERMS & CONDITIONS

Shares Recover | One Trillion Advisory Private Limited

Effective Date: July 2026

Welcome to Shares Recover, operated by One Trillion Advisory Private Limited. These Terms and Conditions govern your use of our website (www.sharesrecover.com) and the advisory and facilitation services we provide regarding the recovery of shares, IEPF claims, and related financial assets. By engaging our services or using our website, you agree to be bound by these Terms.

IMPORTANT DISCLAIMER: One Trillion Advisory Private Limited (“Shares Recover”) is a private financial and legal advisory firm. We are strictly independent and are NOT affiliated with,endorsed by, or acting on behalf of the Investor Education and Protection Fund (IEPF) Authority,the Ministry of Corporate Affairs (MCA), or the Government of India in any capacity

1. Scope of Services

Shares Recover provides advisory and facilitation services to assist clients in recovering unclaimed dividends,transferring physical shares to Demat form, processing death case transmissions, and filing claims with the IEPF Authority. We act solely as advisors and facilitators. We do not hold your funds or securities at any point; all recovered assets are credited directly to the client’s designated Demat and bank accounts.

2. Client Obligations and Accuracy of Information

To ensure the successful processing of your claims, you agree to:

• Provide accurate, complete, and legally valid information and documentation (including but not limited to PAN, Aadhaar, original share certificates, and succession documents).

• Cooperate fully with our team in signing and attesting documents (e.g., affidavits, indemnity bonds) as required by Registrar and Transfer Agents (RTAs) and government authorities.

• Acknowledge that providing forged, tampered, or false documents may lead to the immediate termination of services, forfeiture of any advance fees, and potential legal action by the respective authorities.

3. Fees and Payment Terms
We operate primarily on a success-oriented fee structure, as outlined below:

• Initial Retainer: A nominal token or retainer fee may be charged at the commencement of the case to cover immediate administrative, drafting, and notary expenses. This fee is non-refundable once documentation has commenced.
• Success Fee: The final professional fee is a mutually agreed-upon percentage or fixed amount of the recovered assets. This becomes immediately payable once the shares/dividends are successfully credited to the client’s account.
• Statutory Costs: Any external statutory costs, such as stamp duty, court fees for legal heir certificates, or RTA processing fees, are the direct responsibility of the client unless explicitly stated otherwise in a separate service agreement.

4. Timelines and Delays

While Shares Recover endeavors to process claims as quickly as possible, the recovery process is subject to the internal processing times of third parties, including listed companies, RTAs, banks, and the IEPF Authority. You acknowledge that timelines are estimates. Shares Recover cannot be held liable for delays caused by regulatory backlog, queries raised by government authorities, signature mismatches, or postal delays.

5. Limitation of Liability

Our liability is strictly limited to the professional services provided. We shall not be liable for any indirect, incidental, or consequential damages, including loss of market value of shares during the recovery process,arising from delays or rejections by the IEPF Authority or RTAs. While we leverage our expertise to ensure a high success rate, we cannot absolutely guarantee approval of any claim, as the final decision rests solely with the competent authorities (IEPF, NCLT, or the respective
company).

6. Confidentiality

All personal and financial information shared with us is treated with strict confidentiality in accordance with our Privacy Policy. We will only disclose your information to authorized third parties (RTAs, legal partners,government authorities) to the extent necessary to fulfill our service obligations.

7. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms or the services provided shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi.

One Trillion Advisory Private Limited (Shares Recover)

F-197A, Laxmi Nagar, New Delhi 110092 | info@www.sharesrecover.com | (+91) 9099191140